Growth & Operations Agency · United States

Your growth operation, run by one accountable team.

Makers Unity plans, builds and operates the automation, demand generation and creative that growing companies depend on — delivered by one senior team, under one brief, with one person accountable for the result.

US-registered company Reply within one business day English & French
Engagement overview
Discovery call30 minutes · scope, systems, priorities Step 01
Written scope & quoteDeliverables, timeline and fixed fee Step 02
Build & launchAssembled, tested and shipped by our team Step 03
Operate & reportMonthly reporting against agreed measures Ongoing
AI & Workflow Automation Email & Demand Generation Customer Support Operations Web Design & Development SEO & Content Strategy Brand & Creative Video Production Paid Media Management
8
Disciplines delivered in-house, under one agreement
24h
Maximum response time on active engagements
2
Working languages — English and French
100%
Of accounts, files and assets remain your property
What we do

Eight disciplines. One accountable team.

Engage a single capability or the full stack. Either way the work is planned together, delivered by the same team and reported through one point of contact.

AI & Workflow Automation

Custom workflows and AI agents that absorb repetitive operational work — lead routing, enrichment, first-line replies, data entry and recurring reporting.

  • Process mapping and audit
  • CRM and tooling integration
  • Monitoring and maintenance

Email & Demand Generation

Lifecycle campaigns, nurture sequences and outbound programmes — researched, written, designed, deployed and measured against pipeline, not opens alone.

  • List strategy and segmentation
  • Deliverability and domain health
  • Reporting against qualified leads

Customer Support Operations

Trained agents working alongside AI triage to cover inbox, live chat and ticket queues, so enquiries are answered inside your service commitments.

  • Helpdesk setup and macros
  • Coverage across time zones
  • Escalation and quality review

Web Design & Development

Marketing sites, landing pages and online stores built for speed, search visibility and conversion — then maintained rather than handed over and forgotten.

  • Design systems and UI
  • WordPress, WooCommerce, headless
  • Performance and accessibility

SEO & Content Strategy

Technical remediation, keyword and intent mapping, and content built to rank for the terms your buyers actually search — measured on qualified traffic.

  • Technical audits and fixes
  • Content planning and production
  • Digital PR and internal linking

Brand & Creative

Identity systems, campaign creative and sales collateral that keep every touchpoint consistent — from logo and banners through to ad creative.

  • Logo and identity systems
  • Ad and social creative
  • Brand guidelines and templates

Video Production

Short-form social cuts, product explainers and paid-media edits — scripted, edited, captioned and delivered in every aspect ratio your channels need.

  • Scripting and storyboards
  • Editing, captions, motion graphics
  • Per-platform delivery specs

Paid Media Management

Campaigns on Meta, Google and TikTok built, tested and optimised against cost per qualified lead — with spend and results reported transparently.

  • Account structure and tracking
  • Creative testing programmes
  • Monthly spend reconciliation

Need more than one of these?

Most engagements combine three or four disciplines. We will tell you which ones actually move your numbers — and which ones can wait.

How we work

A defined process, from first call to monthly reporting.

No open-ended discovery and no jargon. We establish what is slowing the business down, agree the scope in writing, build it, then operate and report on it.

STEP 01

Discovery

A 30-minute call covering your objectives, current systems and where operational time is being lost. No preparation required.

STEP 02

Written scope

A documented proposal setting out deliverables, assumptions, timeline and a fixed fee. You approve it before any work starts.

STEP 03

Build & launch

The team assembles, tests and ships the work against the agreed scope, with review points so there are no surprises at delivery.

STEP 04

Operate & report

We run and refine what we built, and report monthly in plain language against the measures agreed at the start.

Engagement models

Three ways to work with us.

Every engagement is scoped and quoted against your requirements. You receive a written proposal with a fixed fee before any work begins — there are no hourly overruns and no unapproved invoices.

Project

A defined piece of work with a clear start and finish — a website build, a brand identity, an automation deployment or a campaign launch.

  • Fixed scope and fixed fee
  • Milestone-based delivery
  • Handover documentation included

Monthly retainer

An agreed allocation of the team each month across the disciplines you need, with priorities reset at a monthly planning call. The model most clients run on.

  • Predictable monthly fee
  • Named account lead
  • Monthly reporting and planning

Embedded team

For organisations that need capacity inside their own processes — our specialists work in your tools, your channels and your reporting rhythm.

  • Dedicated specialists
  • Works in your systems
  • Scales up or down by quarter

On fees. Engagements are quoted individually because scope, channels and volume differ by client. Media spend and third-party software licences are billed at cost and shown separately on every invoice. All fees are quoted and invoiced in United States Dollars (USD). Full commercial terms are set out in our Terms of Service.

Why Makers Unity

Built to be straightforward to work with.

Most companies coordinating four suppliers are really managing four different standards. We consolidated the disciplines so the work arrives consistent, on time and attributable to one team.

One business day response

Every message on an active engagement is answered within one business day, in writing.

Scope agreed in writing

Deliverables, timelines and fees are documented and approved before work begins.

You own everything

Accounts, source files, automations and creative remain your property and are handed over on request.

Reporting you can read

A monthly report in plain language: what was done, what it produced, what happens next.

Remote, across time zones

A United States registered company working with clients internationally, in English and French.

Confidentiality as standard

Mutual non-disclosure terms are available on request and signed before any data is shared.

Industries

Where our work fits best.

We work with organisations whose growth depends on a repeatable pipeline and a professional digital presence.

E-commerce & retail

Storefronts, lifecycle email, paid acquisition and support coverage during peak trading.

Professional services

Positioning, search visibility and outbound programmes that produce qualified enquiries.

SaaS & technology

Demand generation, onboarding automation and product marketing collateral.

Health & wellness

Compliant brand presence, booking journeys and patient or member communications.

Education & training

Enrolment campaigns, course landing pages and learner support operations.

Real estate

Listing sites, lead capture and follow-up automation across long buying cycles.

Hospitality & travel

Direct booking journeys, seasonal campaigns and multilingual guest communication.

Questions

Before you get in touch.

If your question is not covered here, call us on +1 307 543 1327 or email support@makersunityservice.com.

How are your engagements priced?

Every engagement is quoted individually, because scope, channels and volume differ significantly between clients. After the discovery call you receive a written proposal setting out deliverables, timeline and a fixed fee, which you approve before any work starts. Media spend and third-party software are billed at cost and itemised separately.

What is the minimum commitment?

Project work is scoped to its own timeline. Retainers run on a monthly basis with a 30-day notice period for cancellation, set out in our Terms of Service. We would rather keep clients through results than through contract length.

Who will actually be doing the work?

Our own team. You are assigned a named account lead who is your point of contact for the duration of the engagement, with specialists in each discipline working to the agreed brief. Where a specialist subcontractor is used, that is disclosed to you in advance.

Do you work with companies outside the United States?

Yes. Makers Unity LLC is registered in Wyoming, USA and works with clients internationally. We operate in English and French and schedule calls across time zones. Invoicing is in United States Dollars.

Who owns the work you produce?

You do. On payment of the relevant invoice, ownership of deliverables, source files, accounts and automations produced for you transfers to your business, and we hand them over on request at any time.

How do you report on results?

Monthly, in writing, against the measures agreed at the start of the engagement. Reports state what was delivered, what it produced and what is planned next. Retainer clients also have a monthly planning call to reset priorities.

How quickly can you start?

Discovery calls are usually available within a few business days. Once a written scope is approved and the opening invoice is settled, most engagements begin within one to two weeks depending on the discipline and the availability of your assets and access.

How do you handle our data and access credentials?

Access is requested at the minimum level required to do the work, held in a password manager and revoked at the end of the engagement. We sign a mutual non-disclosure agreement on request. Our handling of personal data is described in the Privacy Policy.

Let’s talk

Tell us what is slowing your business down.

A 30-minute consultation, an honest assessment of what we would and would not take on, and a written scope with a fixed price. No obligation on either side.

  • Speak with someone who will work on the engagement
  • Written scope and fixed quote within three business days
  • No obligation and no automated sales sequence

Request a consultation

We reply to every enquiry within one business day.

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